Shipping is normally via United Parcel Service (UPS),or the United States Postal Service (USPS) when necessary. Using a customer's shipping account, other shipping companies may also be used, please contact Rugged Gear for more information. Orders being shipped out of the continental United States will be charged according to the cost of shipping. This includes orders to Alaska and Hawaii.
Notification is sent via email after your order has been shipped, providing you with date shipped, via UPS/FedEx/postal along with the tracking number. If you don't receive our email notification after 3 business days, please feel free to contact us.
Orders after 1:00 p.m. CST may not be shipped until the following day when in stock. Your credit card will not be charged until your order ships.
If a extended shipping delay is known a email will be sent to you stating an estimated date of completion. This is a estimated time-frame and is not a guarantee.
Any correction to your shipping address once shipped will incur an additional charge of $10.00 per correction.
Any returned, refused or undeliverable packages will incur the actual shipping fees of the order and are not refundable. Packages shipped with "Special Shipping" or "Free Shipping" will incur actual shipping costs if returned, refused or undeliverable. Reshipping returned, refused or undeliverable packages will incur the shipping costs of reshipping order.
Rugged Gear will ship to Foreign Countries listed via US Postal Service or UPS. The default shipping company is with US Postal Service unless specified when ordering, fees will be emailed to you once your order has been accepted. Rugged Gear will ship to countries listed below:
Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Cyprus, Denmark, England, Federal Republic of Germany, Finland, France, Greece, Greenland, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Luxemburg, Mexico, Netherlands, New Zealand, Norway, Poland, Puerto Rico, Republic of Korea, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States.
Rugged Gear reserves the right to change its "Shipping Policy" without prior notice.
We accept Master Card, Visa, Discover, and American Express.